AI support built for modern e-commerce

The AI support agent your store never sleeps without.

Orion AI helps Shopify and e-commerce brands answer customers instantly, handle order tracking, reduce support pressure, and create a faster, more premium customer experience.

24/7 instant replies
Order tracking
Support first, sales ready later
Live AI Flow
Replies
24/7
Always active
Order queries
Instant
Resolved faster
Support load
Lower
Cleaner inbox

Customer conversation

Live AI
Hey, where’s my order?
I’ve checked your order and it’s on the way. Estimated delivery: tomorrow before 5 PM.
Can I also return one item if it doesn’t fit?
Yes — I can guide you through the return process and send the next step right away.
Orion AI capabilities

Order Status

Customers get quick delivery updates without waiting for your team.

Resolved

Returns & Refunds

Answers common support questions in seconds, day or night.

Automated

Sales Support

Future-ready path into product guidance and conversion support.

Upsell ready
Customer response speed
Instant

Reply to shoppers in real time without growing your support team.

Support pressure
Reduced

Handle repetitive questions automatically and keep your inbox cleaner.

Order tracking
Smooth

Give customers fast updates through a simple branded chat flow.

Growth path
Support → Sales

Start with service, then expand into smarter shopping assistance later.

Built to feel smart, instant, and premium

Support automation that actually looks like a modern brand.

Orion AI is designed for stores that want better customer experience, faster answers, and less support pressure without sacrificing quality.

Instant support

Answer customer questions in real time, day or night, without making them wait for a human reply.

📦

Order tracking

Give customers quick updates on shipping, delivery, and order status through one smooth AI conversation.

🛍️

Sales ready

Start with support first, then grow into product recommendations, lead capture, and conversion support later.

How Orion AI works

A clean launch path for stores that want to move fast.

Get live quickly with a setup focused on support first, then expand into more advanced automation when you’re ready.

01

Connect your store

We plug Orion AI into your support flow so it understands common customer requests, order questions, and store processes.

02

Launch support automation

Customers get instant answers for order tracking, FAQs, support questions, and routine conversations.

03

Scale into sales

Once support is stable, Orion AI can evolve into a stronger shopping assistant that also helps drive revenue.

Demo section

Show the product in one strong visual.

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Launch offer

Simple setup. Premium feel.

Start with a clean support-focused setup and grow later. Ideal for e-commerce brands that want instant service without building a full team.

A$199
setup + support
AI support setup for your store
Order tracking and customer service flows
Clean branded customer chat experience
Launch support and setup guidance
Path to future sales-agent upgrade
Get started

Built for Shopify-style support flows

Start with order tracking and support automation first, then expand into product help and sales conversations later.

Keep the stack simple

Clean site, low-cost hosting, direct domain control, and a premium look without bloated builders or messy templates.

Fast to launch

Perfect for a sharp first version that gets you live now and leaves room to improve as Orion AI grows.

Ready to give your store a 24/7 AI support system?

Launch Orion AI with a cleaner customer experience, faster replies, lower support pressure, and a more premium brand feel.

layth@orionai.com.au
Orion AI • Australia